Our J1, J2, and J3 spaces have flat floor access.
Wheelchair users are urged to book in advance as accessible spaces reserved for wheelchairs are released for general sale once all other tickets are sold. If you have any particular access requirements you would like us to be aware of prior to your visit, you can add this information in the drop-down section of the order form or by calling us on 01223 511511 or emailing [email protected].
Standing Events
J1
Due to the nature of the venue, we are unable to provide a raised platform for wheelchair users. We do however reserve a space at the front (house left) for wheelchair users and their companions.
This space does have a limited capacity so please book tickets and let us know as soon as possible. We’re currently (June 2024) implementing a new booking process for J1 standing shows for wheelchair users which will give you an idea of the layout of the venue, as well as locking in your companion ticket. Please let us know (using the above information) if you are unable to purchase these tickets online, as we will need to add a tag to your account for you do so.
J2
In our J2 venue there are additional wheelchair user spaces available on the upper balcony. Please do let us know your access requirements at the time of booking so we can accommodate your needs.
Companion Tickets
Companion tickets are available to book, but you must email [email protected]. For some Pay What You Feel events you can add free ‘Personal Assistant’ ticket(s) to your order online. If you have any questions or queries about booking access tickets or companion tickets, please contact us.
Visiting Us For The First Time?
Please click HERE to download a visual story document. This will give you details of the layout of the venue so you can get an idea of what to expect prior to your visit.
You can contact our box office regarding all access requirements by email on [email protected]
Accessibility
Visually Impaired