Terms and Conditions

T&Cs

• The management reserves the right of admission and the right to alter the programme details without prior notice.
• Tickets cannot be exchanged nor money refunded unless an event is cancelled or postponed. No cash refunds.
• Strict age restrictions apply to some events. Please check with the Box Office in advance.
• Patrons may be searched upon entry.
• Latecomers may not be admitted.
• Readmittance to the venue is not permitted.
• Lost tickets cannot normally be re-issued. If a reprint is required, a lost ticket fee may be charged.
• In order to complete a ticket purchase, customers are required to create a Spektrix account and provide their email address, full name, and postal address as part of the card payment process.
• Cambridge Junction will not tolerate acts of violence or drunken/abusive/threatening behaviour towards staff and/or other customers. We reserve the right to refuse entry or eject from the premises. Any individual displaying such behaviour will be dealt with accordingly and Cambridge Junction will seek the intervention of the police if appropriate, which may result in court action.
• Cambridge Junction cannot accept any responsibility for lost or stolen property.
• No food/alcohol/drinks bottles/cans/controlled substances may be brought into the venue.
• No recording equipment – including cameras – may be brought into the venue.
• Ticket holders consent to filming and sound recording of themselves as part of the audience.
• Animals, with the exception of assistance dogs, are not permitted in Cambridge Junction without approval from senior management. Customers attending with assistance dogs are requested to contact Cambridge Junction in advance for further information.
• Donations made to Cambridge Junction online and offline are non-refundable. As a registered charity, we rely on the generosity of our supporters to help deliver our wide-ranging programme of creative, community, and artistic activity. If you believe a donation was made in error, i.e. a duplicate transaction or incorrect amount, please contact us at [email protected] within 7 days of the original donation. Refunds will be considered on a case-by-case basis and are issued at the discretion of the organisation.
• Admission to an event is at all times subject to any terms, conditions or rules of the Promoter and the venue operator.

A brief summary of of the Ts & Cs can be found on the reverse of your ticket. If you require any more information regarding your booking please contact the box office on 01223 511511 or email [email protected]