Privacy and Cookies Policy is owned and operated by Cambridge Junction. We are committed to safeguarding your privacy online and to this end have developed the following Privacy Policy to deal with issues which may concern you. Please read the Privacy Policy to understand how your personal information will be treated. This policy may change from time to time so please check it periodically.rnu003colu003ern tu003cliu003eu003cstrongu003eIntroductionu003c/strongu003eu003c/liu003ernu003c/olu003ernCambridge Junction is committed to both respecting and protecting your personal information. We want to maintain the trust and confidence of every one of our audience members, participants, members and supporters, as well as each visitor to the Cambridge Junction website.rnrnOur Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure.rnrnThe information you share with us means you’ll receive information about performances, events and offers that may interest you as well as a smoother ticket-buying process.rnrnJunction CDC Ltd is a company limited by guarantee incorporated in England and Wales (Company number) Charity Registered (Number). Junction CDC Ltd is the data controller of your personal information.  Your information is processed through our box office ticketing system Spektrix u003ca href=u0022http://www.spektrix.comu0022u003ewww.spektrix.comu003c/au003ernrnIf you have questions regarding your information or its use, please contact our Data Protection Officer on u003ca href=u0022mailto:[email protected] start=u00222u0022u003ern tu003cliu003eu003cstrongu003eHow We Collect Your Personal Informationu003c/strongu003eu003c/liu003ernu003c/olu003ernGenerally, we collect your information when you decide to interact with us. This could include purchasing tickets online, over the phone or in person or it could be where you sign up to receive emails from us.rnu003col start=u00223u0022u003ern tu003cliu003eu003cstrongu003eThe Types of Information We Collectu003c/strongu003eu003c/liu003ernu003c/olu003ernWe only collect the information that’s necessary to carry out our business, provide the particular service you’ve requested and to keep you informed. You do not have to provide all of the information requested but should you choose not to Cambridge Junction may not be able to keep you informed of issues that may impact on an existing booking or future events that might interest yournrnWhen you create an account with us, register on our website or purchase tickets or other items from us online, by post or phone we need to collect information from you in order to provide the service you are requesting.rnrnu003cstrongu003eUsers Under 18u003c/strongu003ernrnIf you are under 18, please ensure that you obtain your parent/guardian’s consent beforehand whenever you provide Personal Information to the website. Users without such consent are not allowed to provide us with Personal Information.rnu003col start=u00224u0022u003ern tu003cliu003eu003cstrongu003eWhy We Collect Your Personal Information and How We Use Itu003c/strongu003eu003c/liu003ernu003c/olu003ernThe information we hold on you will be used in a number of ways e.g.: to sell you a ticket, inform you of events or updates you’ve asked for or contact you if we need to obtain or provide additional information (e.g. support band timings, line-up changes etc.).rnrnSpecifically, we use your information we collect in the following ways:rnrnu003cstrongu003eTo carry out our business and to provide a service or carry out a contract with you:u003c/strongu003ernu003culu003ern tu003cliu003eTo fulfil ticket, merchandise, donation and membership requests.u003c/liu003ern tu003cliu003eProcess payments. We only use your Credit Card or other payment information you provide to process your transaction.u003c/liu003ern tu003cliu003eContact you with important information relating to your booking or purchase, such as confirming your order, or letting you know about any issues that may affect your visit.u003c/liu003ernu003c/ulu003ernu003cstrongu003eWhere we have your consent:u003c/strongu003ernu003culu003ern tu003cliu003eSend you updates via email about what’s on, offers and news or about supporting us.u003c/liu003ern tu003cliu003eEmail you about a specific topic you’ve requested to hear more on such as our arts programme, comedy or creative learning projectsu003c/liu003ern tu003cliu003eShare your details with other arts organisations whose work you may have seen at or in collaboration with the Cambridge Junction. These organisations will contact you to let you know how they collected your data and to check that you’re still happy to hear from them. You will always be able to opt out of their communications by contacting them directly.u003c/liu003ernu003c/ulu003ernu003cstrongu003eWhere we have justifiable reason (including legal obligation and legitimate interest):u003c/strongu003ernu003culu003ern tu003cliu003eLearn about your interests and preferences so that we can contact you with information that is relevant to you.u003c/liu003ern tu003cliu003eHelp us target our marketing communications and adverts so that they’re more relevant to you.u003c/liu003ern tu003cliu003eUse your pseudonymised details to show you advertising on such Social Media platforms as Facebook and Instagram or via other third party advertising that may appear on other websites you use. The information shared with these platforms is pseudonymised to protect your personal data.u003c/liu003ern tu003cliu003eFor classifying our audience into groups or segments, using booking and publicly available information. These segments help us to understand our audience better and ensure we’re sending relevant messages to each group.u003c/liu003ern tu003cliu003eMeasure and understand how our audiences respond to a variety of marketing activity so we can ensure our activity is well targeted, relevant and effective.u003c/liu003ern tu003cliu003eUndertake consumer research: we may contact you to ask you to participate in consumer research either via an online or telephone survey or in person. You are under no obligation to participate in research and, should you provide any further information, we will inform you how any further information will be used.u003c/liu003ern tu003cliu003eAnalyse and continually improve the services we offer including our artistic output, our website and our other products.u003c/liu003ern tu003cliu003eTo help us run the test version of our website that we use internally to pilot new features and ensure the smooth running of our web services.u003c/liu003ern tu003cliu003eThe use of CCTV recording equipment in and around our premises for monitoring and security purposes.u003c/liu003ern tu003cliu003eDetect and reduce fraud and credit risk.u003c/liu003ernu003c/ulu003ernu003cstrongu003eFor a small number of our audience, where we want to better understand people’s engagement with Cambridge Junction and their potential interest in supporting us further:u003c/strongu003ernrnBefore contacting a small number of individuals we may seek additional information including booking pattern with Cambridge Junction and connections, business network information and publicly available information relating to: residential location, wealth and assets, family (not including children), career, donations to other organizations (including political parties where they are made public by the individual) and hobbies and interests to create a profile of their interests and preferences. This helps us understand the background of the people who may choose to support us and helps us to make requests for gifts to those who may be able and willing to give. We may also use publicly sourced images to help identify individuals who attend our special events. For further information on applied data please see the table below.rnrnWe use a number of different sources to aid us in our fundraising activities, including newspaper websites and archives, housing market websites and the electoral roll as well as official websites of companies, charities and other arts organisations. In addition to general use of the internet we also make use of company, director and shareholder information from publicly available, officially registered information providers, such Companies House, Charities Commissionrnu003col start=u00225u0022u003ern tu003cliu003eu003cstrongu003eHow We Handle Your Information and Other Organisationsu003c/strongu003eu003c/liu003ernu003c/olu003ernCambridge Junction will never share, sell, rent or trade your personal information to any third parties without your prior consent. We will ask for your consent to share personal information with arts organisations whose shows you will have seen at Cambridge Junction.rnrnSome of our service providers may have access to your data in order to perform services on our behalf – our box office system Spektrix is a good example of this. We make sure anyone who provides a service for Cambridge Junction enters into an agreement with us and meets our standards for data security. They will not use your data for anything other than the clearly defined purpose relating to the service that they are providing.rnrnWe may share your details with:rnu003culu003ern tu003cliu003eService providers who work on behalf of the Cambridge Junction for the performance of any contract we enter into with them or you, for example payment processing, printers and mailing houses, marketing agencies, database services, website hosting or email delivery service.u003c/liu003ern tu003cliu003eNamed third party organizations if you ticked the relevant opt-in box when you purchased tickets. In these instances, we may supply your personal information to that specific organization only.u003c/liu003ern tu003cliu003eOther organisations such as competition organizers if you choose to take part in such activities that need administration by third parties and you choose to opt in for contact from those organizations.u003c/liu003ern tu003cliu003eThird party data services, for example the Audience Agency u003ca href=u0022 who help us to segment and understand our audience by providing additional information so that we can send the most relevant and targeted communications possible.u003c/liu003ern tu003cliu003eWhere required to do so (for example, if required to do so by the ‘know your donor’ principles under charity law or a court order), or when requested by the police or a regulatory or government authority investigating illegal activities.u003c/liu003ern tu003cliu003eWebsite Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. They make it possible for us to provide our online ticketing service and track visitor statistics, such as returning visitors. For details of cookies used on our website please refer to our cookie policyu003c/liu003ernu003c/ulu003ernCambridge Junction is not responsible for the privacy notices and practices of other websites even if accessed using links from and recommends that you check the policy of each website you visit and contact its owner or Data Protection Manager if you have any concerns or questions.rnrnDespite all our precautions, no data transmission over the internet is 100% secure. So, we cannot guarantee the security of any information which you disclose to us and so wish to draw your attention to the fact that you do so at your own risk.rnu003col start=u00226u0022u003ern tu003cliu003eu003cstrongu003eHow We Protect Your Datau003c/strongu003eu003c/liu003ernu003c/olu003ernCambridge Junction is committed to protecting the personal information you entrust to us. We adopt robust and appropriate technologies and policies, so the information we have about you is protected from unauthorized access and improper use e.g. your online account is encrypted and our own network is protected.rnrnAs part of the services offered to you through the Cambridge Junction website, the personal information you provide may be transferred to countries outside the European Economic Area (EEA). By way of example, this may happen if any of the computer servers used to host the website are located in a country outside of the EEA. If Cambridge Junction transfers your personal information outside of the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this privacy notice.rnrnCambridge Junction may transfer your data to the USA to organisations such as Facebook, Google or Wordfly. The USA has weaker data protection laws than that of the EEA and therefore we will ensure that only organisations who are a part of the EU privacy shield initiative will handle your personal information. More details on this certification can be found at u003ca href=u0022 will keep your information only for as long as is reasonably necessary for the purposes set out in this privacy notice and to fulfil our legal obligations. We will not keep more information than we need. The retention period will vary according to the purpose, for example if purchasing a ticket only, we will typically keep your data for up to five years from the date of your last transaction.  For further information about how long we will keep your information, please contact the Data Protection Manager using the contact details outlined in this notice.rnrnIf you ask us to stop sending direct marketing communications to you, we will keep the minimum amount of information (e.g. name, address or email address) to ensure we adhere with such requests.rnu003col start=u00227u0022u003ern tu003cliu003eu003cstrongu003eYour Choicesu003c/strongu003eu003c/liu003ernu003c/olu003ernYou should find it easy to access and amend the personal information that we hold on you, or request that we stop contacting you. It’s your data and we want to make sure you feel in control of it.rnrnIf you have an online account with us, you can amend your personal details and email contact preferences at any time by signing into your account.  Or, if you prefer, you can contact us by phoning, emailing, or writing using our contact details below.rnrnEvery email we send to you will include details on how to change your communications preferences or unsubscribe from future communications.rnrnIf you would like to see what information we hold about you, you can sign into your online account and make any changes required. You can also request full details of personal information we hold The General Data Protection Regulation, by contacting the Data Protection Manager. Please send a description of the information you would like to see, together with proof of your identity [email protected] any time you have the right to ask Cambridge Junction to amend or stop how it uses your personal information including for marketing purposes.rnYou can do this by signing in to the website and accessing your account details or if you don’t have an account or if you prefer to, you can contact us by phoning, emailing or writing using our contact details below.rnrnYou have the right to get information held about you by us corrected. If you have any concern about the accuracy of your personal data, please let us know using the below contact details.rnrnIf you would like us to remove the personal information we hold about you, please contact us using the below contact details.rnrnYou have the right to lodge a complaint with the supervisory authority, The Information Commissioner’s Office – email: u003ca href=u0022mailto:[email protected] post: Data Protection Officer Cambridge Junction, Clifton Way, Cambridge CB1 7GXrnu003col start=u00228u0022u003ern tu003cliu003eu003cstrongu003eUpdates or Changes to the Privacy Policy and Further Informationu003c/strongu003eu003c/liu003ernu003c/olu003ernThis notice was updated in May 2022. It may be updated to take into account changes at the Cambridge Junction or for example to reflect changes to regulation or legislation.rnrnu0026nbsp;rnrnu003cstrongu003eWebsite Cookiesu003c/strongu003ernrnWe send cookies from our website to your device to allow us to provide you with the best user experience we can. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. They make it possible for us to provide our online ticketing service and track visitor statistics, such as returning visitors. Here you can see what cookies may be sent to your device by and what we use each cookie for. You can control cookies within your browser by accessing the browser Help menu, but please be aware that if you choose to disable cookies, certain features of may be disabled.rnrnThe cookies used on fall into 3 categories:rnrnu003cstrongu003eNecessary u003c/strongu003ernrnNecessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.rnrnu003cstrongu003eStatistics u003c/strongu003ernrnStatistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymouslyrnrnu003cstrongu003eMarketingu003c/strongu003ernrnMarketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.rnrnu0026nbsp;rnrnThe following first party cookies may be placed on your computer or device:rnu003ctable style=u0022height: 520px;u0022 width=u0022954u0022u003ernu003ctbodyu003ernu003ctru003ernu003ctd width=u0022137u0022u003eu003cstrongu003eName of Cookieu003c/strongu003eu003c/tdu003ernu003ctd width=u0022373u0022u003eu003cstrongu003ePurpose u0026amp; Typeu003c/strongu003eu003c/tdu003ernu003ctd width=u002294u0022u003eu003cstrongu003eCategoryu003c/strongu003eu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022137u0022u003eCookieConsentu003c/tdu003ernu003ctd width=u0022373u0022u003eStores the user’s cookie consent state for the current domainu003c/tdu003ernu003ctd width=u002294u0022u003eNecessaryu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022137u0022u003ehas_jsu003c/tdu003ernu003ctd width=u0022373u0022u003eRegisters whether or not the user has activated JavaScript in the browser.u003c/tdu003ernu003ctd width=u002294u0022u003eNecessaryu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022137u0022u003e_gau003c/tdu003ernu003ctd width=u0022373u0022u003eRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.u003c/tdu003ernu003ctd width=u002294u0022u003eStatisticsu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022137u0022u003e_gatu003c/tdu003ernu003ctd width=u0022373u0022u003eUsed by Google Analytics to throttle request rateu003c/tdu003ernu003ctd width=u002294u0022u003eStatisticsu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022137u0022u003e_gidu003c/tdu003ernu003ctd width=u0022373u0022u003eRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.u003c/tdu003ernu003ctd width=u002294u0022u003eStatisticsu003c/tdu003ernu003c/tru003ernu003c/tbodyu003ernu003c/tableu003ernu0026nbsp;rnrnu003cstrongu003eThird-party cookiesu003c/strongu003ernrnOn our website you may notice that there is content from other websites – for example a video from YouTube or Vimeo. We may also provide you with the opportunity to share information with others using social networks such as Facebook. We add this content from time to time to improve the user experience. As a result, you may be sent cookies from these other websites. does not control these cookies and we suggest you check these third-party websites for more information about the cookies they use and how you can manage them.rnrnThe following third party cookies may be placed on your computer or device:rnu003ctable style=u0022height: 1611px;u0022 width=u0022954u0022u003ernu003ctbodyu003ernu003ctru003ernu003ctd width=u0022135u0022u003eu003cstrongu003eName of Cookieu003c/strongu003eu003c/tdu003ernu003ctd width=u0022262u0022u003eu003cstrongu003ePurpose u0026amp; Typeu003c/strongu003eu003c/tdu003ernu003ctd width=u002294u0022u003eu003cstrongu003eProvideru003c/strongu003eu003c/tdu003ernu003ctd width=u0022123u0022u003eu003cstrongu003eCategoryu003c/strongu003eu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003eSESS#u003c/tdu003ernu003ctd width=u0022262u0022u003ePreserves users states across page requests.u003c/tdu003ernu003ctd width=u002294u0022u003espektrix.comu003c/tdu003ernu003ctd width=u0022123u0022u003eNecessaryu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003e_gau003c/tdu003ernu003ctd width=u0022262u0022u003eRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.u003c/tdu003ernu003ctd width=u002294u0022u003espektrix.comu003c/tdu003ernu003ctd width=u0022123u0022u003eStatisticsu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003e_gatu003c/tdu003ernu003ctd width=u0022262u0022u003eUsed by Google Analytics to throttle request rateu003c/tdu003ernu003ctd width=u002294u0022u003espektrix.comu003c/tdu003ernu003ctd width=u0022123u0022u003eStatisticsu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003e_gidu003c/tdu003ernu003ctd width=u0022262u0022u003eRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.u003c/tdu003ernu003ctd width=u002294u0022u003espektrix.comu003c/tdu003ernu003ctd width=u0022123u0022u003eStatisticsu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003evuidu003c/tdu003ernu003ctd width=u0022262u0022u003eCollects data on the user’s visits to the website, such as which pages have been read.u003c/tdu003ernu003ctd width=u002294u0022u003eVimeo.comu003c/tdu003ernu003ctd width=u0022123u0022u003eStatisticsu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003eads/ga-audiencesu003c/tdu003ernu003ctd width=u0022262u0022u003eUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s onlinernrnbehaviour across websites.u003c/tdu003ernu003ctd width=u002294u0022u003egoogle.comu003c/tdu003ernu003ctd width=u0022123u0022u003eMarketingu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003ecollectu003c/tdu003ernu003ctd width=u0022262u0022u003eUsed to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devicesrnrnand marketing channels.u003c/tdu003ernu003ctd width=u002294u0022u003egoogle-analytics.comu003c/tdu003ernu003ctd width=u0022123u0022u003eMarketingu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003eGPSu003c/tdu003ernu003ctd width=u0022262u0022u003eRegisters a unique ID on mobile devices to enable tracking based on geographical GPS location.u003c/tdu003ernu003ctd width=u002294u0022u003eyoutube.comu003c/tdu003ernu003ctd width=u0022123u0022u003eMarketingu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003eNIDu003c/tdu003ernu003ctd width=u0022262u0022u003eRegisters a unique ID that identifies a returning user’s device. The ID is used for targeted ads.u003c/tdu003ernu003ctd width=u002294u0022u003egoogle.comu003c/tdu003ernu003ctd width=u0022123u0022u003eMarketingu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003ePREFu003c/tdu003ernu003ctd width=u0022262u0022u003eRegisters a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.u003c/tdu003ernu003ctd width=u002294u0022u003eyoutube.comu003c/tdu003ernu003ctd width=u0022123u0022u003eMarketingu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003eVISITOR_INFO1_LIVEu003c/tdu003ernu003ctd width=u0022262u0022u003eTries to estimate the users’ bandwidth on pages with integrated YouTube videosu003c/tdu003ernu003ctd width=u002294u0022u003eyoutube.comu003c/tdu003ernu003ctd width=u0022123u0022u003eMarketingu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003eYSCu003c/tdu003ernu003ctd width=u0022262u0022u003eRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.u003c/tdu003ernu003ctd width=u002294u0022u003eyoutube.comu003c/tdu003ernu003ctd width=u0022123u0022u003eMarketingu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd width=u0022135u0022u003e_fbpu003c/tdu003ernu003ctd width=u0022262u0022u003eUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Expires after 90 days.u003c/tdu003ernu003ctd width=u002294u0022u003efacebook.comu003c/tdu003ernu003ctd width=u0022123u0022u003eMarketingu003c/tdu003ernu003c/tru003ernu003c/tbodyu003ernu003c/tableu003ernu0026nbsp;rnrnFor more information on cookies, please visit:rnrnaboutcookies.orgrnrnWikipedia.orgrnrnPlease note that we are not responsible for information available on these websites.rnrnRevised May 2022